Privacy statement and disclaimer SolvaCare B.V.

This page was last modified on 23-06-2020.

SolvaCare B.V. is aware that you put your trust in us. We see it as our responsibility to protect your privacy. On this page we will let you know what information we collect when you use our website, why we collect it and how we use it to improve your user experience. That way you’ll understand exactly how we work.

1. Privacy statement

SolvaCare B.V., Chamber of Commerce number 53171594, processes personal data about you when you make use of our services. SolvaCare B.V. respects the privacy of all users of its website and ensures that the personal information you provide is treated confidentially. Below is an overview of the personal data we process:

  • First and last name
  • Address information
  • Email address
  • Phone number (if provided)
  • Company name (if provided)

Special and/or sensitive personal data that we process

Our website and/or service does not intend to collect information from website visitors under the age of 16. Unless they have parental or guardian permission. However, we cannot check whether a visitor is over 16 years old. We encourage parents to be involved in their children’s online activities in order to prevent the collection of information about children without parental consent.

Purposes and legal grounds for processing

We do not collect or use information for purposes other than those described in this privacy policy, unless we have obtained your prior consent. We use your data exclusively for the purpose of providing our services. This means that the purpose of the processing is always directly related to the order you give. We process your personal data for the following purposes:

  • To inform you about changes to our services. We will only contact you when necessary to perform our services. This can be, for example, when a product turns out not to be in stock or when your order is unexpectedly delayed.
  • To be able to deliver our products from the online store. This requires valid address details.

Automatically collected data

Data that are automatically collected by our website are processed for the purpose of further improving our services. These data (e.g. your web browser and operating system) are not personal data. Please see our Cookie policy for more information on how we use cookies.

Sharing personal data

SolvaCare does not share your personal data with other parties.

Right of access, rectification or erasure of personal data

We offer all visitors the opportunity to view, change, or delete any personal data currently provided to us. If you would like to change your data or have your data removed from our files, please contact us or Edwin Lieverse directly via We will respond to your request as soon as possible, within four weeks at the latest.

Right of complaint

Do you have a complaint about the storage or processing of your personal data? You have the right to lodge a complaint with the Autoriteit Persoonsgegevens (‘Personal Data Authority’) if you suspect that we are using your personal data in a wrong way.

Duration of storage

We store personal data for a period of 10 years. We retain this data only for our own administration and in connection with our ISO13485 certification. After this period, we will delete your data.


SolvaCare B.V. takes the protection of your data seriously and takes appropriate measures to prevent misuse, loss, unauthorized access, unwanted disclosure and unauthorized modification. For example, our website is secured with an SSL certificate, which ensures a secure transfer of your data when you enter your details on our website.

Questions and feedback

We regularly check that we comply with this privacy policy. If you have any questions about this privacy policy, please contact us:
SolvaCare B.V.
Postal address: P.O. Box 343, 2160 AH Lisse or contact us.

2. Disclaimer for

SolvaCare B.V., Chamber of Commerce number 53171594, grants you access to (“the website”) and publishes texts, images and other materials here for information purposes. SolvaCare B.V. reserves the right to modify the content or to remove parts at any time without having to notify you. The information on the website is intended as non-binding and not as a definite offer to enter into a contract.

Limited liability

SolvaCare B.V. makes every effort to update and/or supplement the content of the website as often as possible. Despite this care and attention, it is possible that content is incomplete and/or incorrect. The materials offered on the website are provided without any form of guarantee or claim to accuracy. These materials are subject to change at any time without notice. In particular, all prices on the website are subject to typing and programming errors. No liability shall be accepted for the consequences of such errors. No contract is concluded on the basis of such errors. SolvaCare B.V. can never accept liability for hyperlinks to websites or services of third parties included on the website.


All intellectual property rights concerning texts and images on this website are owned by SolvaCare B.V.. Copying, distributing and any other use of these materials is not allowed without written permission of SolvaCare B.V., except and only to the extent stated otherwise in regulations of mandatory law (such as the right to quote), unless otherwise stated for specific materials.


The disclaimer, cookie policy and privacy statement are geared to the use of and possibilities on this website. Any adjustments and/or changes to the website may lead to changes in the disclaimer, cookie policy or privacy statement. It is therefore advisable to consult these statements on a regular basis.